Fast ERP Support for you
To provide support at its best for all customers during running operations
HOTLINE +49 (931) 46 555-110
on weekdays from 8:30 - 17:00 CET (except on public holidays)
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You can find more product information at: www.teamviewer.de
YAVEON Business IT is made for adaptability and continuous improvement. To get all benefits during the life cycle of your IT systems, YAVEON Support stays as a strong partner at your side - per remote and on site.
We provide latest updates and hot fixes to keep your system running according to all legal requirements. YAVEON Support is the communication center for all inquiries and new requirements around your business IT. The hotline will connect you with the right experts knowing your systems and industry. The extranet portal let you track the status of all tasks 24 hours worldwide.
If you have chosen the premium support we offer an individualized portal for enompassing life cycle management, documentation and improvement of your business processes.
YAVEON Support Services
YAVEON Support offers amongst others:
- Technical updates, service packs und hot fixes
- Hotline-support from with experienced support team
- Guaranteed reaction times
- Allocated support quota free of charge
- 24h web user-helpdesk for entering, managing and tracking inquiries
- Notification about status and changes
- Knowledge databases from Microsoft and YAVEON
- Microsoft Customer Source
- Central documentation of projects and change management