Processes under control: ERP for Security at SERO

Red and orange capsules on a conveyor belt in a factory.

Summary:

SERO needed a modern solution to map production routines, fulfill requirements and gain full control over processes and ingredients. This was achieved with Microsoft ERP and the industry solution from Yaveon: batch management, precise tracking, recipe calculation and complete documentation.

Automate laboratory processes down to the last detail

A pioneer in medical biochemistry: the Norwegian company SERO has been specifying blood and producing independent control sera for over 50 years. With these reference materials, clinics can reliably analyze substances and patients receive even more targeted care.

The pharmaceutical company is subject to strict specifications and has particularly high demands on an ERP system. SERO found the right software in Microsoft Dynamics NAV and the Yaveon industry solution for the pharmaceutical industry. The specialist for control serums implemented the new system within a good year via the Norwegian Yaveon sales partner Pilaro.

SERO's challenge for a new ERP system

Replace outdated ERP system with a new solution that is easy to use
Map advanced production routines
Maintain strict traceability and documentation requirements
Maintain full control over processes and ingredients in the system
Map processes in detail

The most important functions that Microsoft Dynamics NAV offers with the Yaveon industry-specific ERP solution

Batch management
Tracking function
Recipe calculation
Very good production overview
Validation capability
Detailed logging of processes
Electronic signature

Save time and log processes

The Yaveon industry-specific ERP solution adds industry-relevant functions to Microsoft Dynamics NAV. The new ERP system, combined with the industry-specific ERP solution, makes it easier for SERO to keep an eye on its processes: "With the new software and electronic signatures, we save a lot of time and can log our processes in great detail - which is exactly what we wanted," says Knut Erik Eldjarn, IT Project Manager at SERO. He is satisfied with the course of the project: "We were able to work well with Pilaro. The consultants have the necessary know-how and understood what we needed. Nobody wanted to sell us superfluous functions."

Successful collaboration between Pilaro and Yaveon

Richard Larsen, Managing Director of Pilaro, also draws a positive conclusion: "It was exciting to support SERO with a new ERP system. The project also allowed us to expand our collaboration with Yaveon and get to know the industry solution even better."

The Managing Director is convinced that the industry-specific ERP solution is also the right choice for many other Norwegian companies. "Because it meets the strict requirements for accuracy, traceability and documentation."

It was exciting to support SERO with a new ERP system. The project also allowed us to expand our collaboration with Yaveon and gain an even better understanding of the industry solution.

- Richard Larsen, CEO Pilaro

Over 750 companies worldwide rely on Yaveon

Request consultation All references

Our in-depth industry expertise is based on over 750 successful ERP projects worldwide. Our solutions are tried and tested, reliable, and precisely tailored to our customers’ requirements.