Summary:
Efficient integration of an external warehouse into the ERP: No problem for hameln pharma. With the EDI module from Yaveon, the company has opted for a solution that is convincing: close to the standard, fully integrated and virtually error-free. Data exchange is automated and processes are significantly streamlined. The result: noticeable time savings and a system that simply works.
"Hello Mr. Sebald, can we reschedule our appointment for another day? We are currently working extra shifts to make even better progress." These were the words with which Dr. Stefan Bartsch, Director Sales Germany/Austria at hameln pharma gmbh, greeted Yaveon consultant Matthias Sebald. Of course, no problem, day-to-day work takes precedence over a reference interview. What we had no idea at the time was the reason for the more than full order books: Sufentanil-hameln - an opioid used in the treatment of COVID-19 patients
hameln pharma gmbh specializes in narcotics and can draw on over 125 years of experience. The company focuses on the marketing of injectable parenterals for acute therapy in hospitals. Parenterals are sterile preparations for injection into the human or animal body, for example.
hameln pharma gmbh relies on a special pharmaceutical logistics provider in order to make optimum use of its own office space, not need its own machines and be able to expand or reduce storage space spontaneously. The medical products, some of which fall under the Narcotics Act, are safely stored here. The logistics partner also handles part of the order entry. The system, Yaveon ProE-SCM, takes care of scheduling and backorder resolution in a highly automated manner and notifies the logistics provider of the dispatch of the goods. Invoicing was a major challenge for Dr. Bartsch: "Originally, invoicing was to be carried out via the logistics partner using an individual interface. However, this would have been very expensive and time-consuming," recalls Dr. Bartsch. "The idea of implementing the warehouse connection via a standard interface and automating the entire invoicing process in the ERP system came from Yaveon."
hameln pharma gmbh introduced the Microsoft Dynamics NAV ERP system back in 2015. Because the joint project experience was good, hameln pharma gmbh quickly decided on another round of projects with Yaveon.
"When we started exchanging ideas with Dr. Bartsch, we quickly realized that an individual solution was not necessary," explains Matthias Sebald. With the EDI module of the Yaveon ProE-SCM solution, it is possible to connect the logistics partner directly to hameln pharma gmbh's ERP system in a standard and highly automated manner.
Yaveon ProE-SCM is an add-on module for Microsoft Dynamics NAV. The industry solution Yaveon ProBatch extends the system with industry-relevant functions.
The EDI interface offers a comprehensive direct warehouse connection. In concrete terms, this means, for example, that as soon as hameln pharma gmbh receives an order, availability is calculated and the outgoing goods are then notified to the logistics provider. The latter picks, assembles the requested products and dispatches the goods. Electronic invoicing is fully automated: the system pulls the required information directly from the ERP system and sends it by e-mail, EDI or email, depending on the requirements. hameln pharma gmbh has to worry about almost nothing.
hameln pharma gmbh's experience has been confirmed: "Just as with the NAV project a few years ago, the cooperation with Yaveon during the implementation of the EDI interface was also based on trust. It was also pleasant that the consultants coordinated directly with our logistics partner. That saved us a lot of time," reports Dr. Bartsch.
Were there any challenges during the project? Yes, for example the many technical terms at the beginning. Communication booklets or activity lines took some getting used to at first, but then quickly became part of everyday language. In addition, the project period of around four months was chosen ambitiously, as progress was to be made quickly. "We wanted to hit the ground running on October 1 and that was quite tight towards the end. However, with a joint final spurt, we were ultimately able to meet the time frame."
Matthias Sebald also reports good cooperation: "Just like Dr. Bartsch says, there were challenges - as in every project. The important thing is to act with foresight and react correctly and in good time when necessary. This enables us to provide the customer with optimum support at all times." He also remembers the exchange with the logistics provider as particularly positive. "The coordination went very well, we always received prompt feedback on tests and were thus able to save hameln pharma gmbh a lot of time," he summarizes
In addition to the logistics provider, the pharmaceutical wholesaler was also connected via EDI. Orders are provided automatically and without manual entry in the system, and delivery bills and invoices are sent via EDI. The entire invoicing process no longer has to be reworked manually. hameln no longer has to envelope, frank or send PDFs manually.
Dr. Bartsch is convinced that it is not just the connection to the warehouse and wholesale that the project has achieved. It is also a new view of the Microsoft Dynamics NAV ERP system that has emerged in the meantime. It was a kind of "wake-up call" for hameln pharma gmbh to take a closer look at the possibilities of NAV. The hameln team gradually got to know the ERP system better and better and now appreciates it even more and knows how to use its potential.
The hameln pharma Group is one of the very few companies in the world that manufactures the opioid sufentanil itself and sells numerous finished medicinal products with it, for example for use in COVID-19 patients.
In the interview for the reference report, Dr. Bartsch explained the production and the current situation at hameln pharma gmbh. What particularly impressed us was the desire to help people and the goal of using all possible resources to make the health situation surrounding COVID-19 a little better.
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