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End User License Agreement (EULA) for apps from Yaveon GmbH

Status: July 2025

01 | General

Yaveon GmbH, Schweinfurter Str. 9, 97080 Würzburg ("Yaveon" or "we") grants you ("User" or "you") the opportunity to use the App ("Software") in accordance with its intended purpose on the basis of these Terms of Use.

You irrevocably accept these Terms of Use. Conflicting license terms or general terms and conditions are not valid.

We reserve the right to revise and amend these Terms of Use. Amendments shall be deemed to have been accepted by you if you do not object in writing within a reasonable period set by us and continue to use the app after publication of the amended terms. We will inform you of this effect in the event of a change.

These terms and conditions do not apply to Microsoft software or Microsoft online services. Their use requires a separate contract between the customer and Microsoft, which can be arranged by Yaveon as an authorized partner. Yaveon expressly assumes no responsibility for failures or interruptions in connection with the use of Microsoft software.

02 | Rights of Yaveon

All services and contents of the app - in particular texts, logos, images, brands, graphics, animations, audio files and software - are protected by law, e.g. by copyright, design rights, patents, trademark rights, design rights, database rights, trade secrets, data protection rights or similar rights. Yaveon is the owner or licensee of all property rights to the software and its content or services. All rights remain with Yaveon. This also applies to further developments of the software by the user.

03 | Right of use, warranty

Yaveon grants you a non-exclusive, non-transferable right to use the software for the duration of the contract. A contract against payment is concluded when Yaveon expressly or tacitly accepts your offer.

Details of the contract (e.g. selected software, scope of functions, price, duration, services) are derived from your selection in the order process or the order form as well as the information provided by Yaveon. The scope of functions results from the product description and in particular the scope defined in the order. The agreed quality of the software and services shall be determined exclusively by this description and not by any oral or written statements made by Yaveon prior to the conclusion of the contract.

The right of use is limited to the licensed number and type of users. You may not rent, lend, sell, license, transfer or make the software available to third parties. The license does not include access to the source code.

We endeavor to keep the software and the associated services available at all times. However, maintenance work, security concerns, capacity bottlenecks or force majeure (e.g. failure of public networks) may lead to interruptions.

A compatible end device is required for use. System requirements for Business Central can be found in the Microsoft online documentation.

Performance descriptions or technical specifications - even with reference to DIN, ISO or other standards - do not constitute a guarantee.

04 | Documentation, software updates

The documentation is available in the online help of the software. Additional documents can be purchased separately, in other languages if necessary. All rights to the documentation remain with Yaveon, as do all copies, modifications and derivative versions - including, but not limited to, patents, copyrights, trade secrets, trademarks and other intellectual property rights.

Yaveon provides software updates at irregular intervals, which are usually installed automatically. Only the current version contains all new functions. Downgrades are not part of the service.

05 | Prohibition of modification by the user

You may not change or modify the software unless Yaveon has agreed to this in writing. You agree not to analyze or decrypt the source code. § Section 69e UrhG remains unaffected.

06 | Data backup and data loss

We do not guarantee the permanent storage of the data transferred to your end device when using the software. You are obliged to properly back up all data in your area of responsibility.

Access data must be protected from access by third parties. When registering, you must ensure that they are not spied on.

07 | Liability

Yaveon is liable without limitation for damages caused by intent or gross negligence. In the event of slight negligence, we shall only be liable for breach of material contractual obligations (cardinal obligations). Cardinal obligations are obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely. In this case, liability is limited to the foreseeable damage typical of the contract. This also applies to legal representatives and vicarious agents.
Liability for injury to life, limb or health and liability under the Product Liability Act remain unaffected. Liability is excluded if the user makes unauthorized changes to the software.

08 | Confidentiality

The software, services, manuals, data, documentation and other materials of Yaveon contain confidential information and business secrets (e.g. algorithms, logic). The customer may not disclose this information to third parties and may only use it in accordance with the contract.

09 | License rental (Subscription)

In the case of a subscription, the scope of use can be increased at any time by placing a new purchase order or upgrading to a higher package. A reduction or downgrade is only possible at the end of the basic or renewal term.

In the event of an extension during the term, the additional costs will be charged pro rata. The prices in the current Yaveon price list apply. Unless otherwise agreed, invoices will be issued at the start of the contract and at the start of each extension.

All prices and fees stated in the order are to be paid by the customer in accordance with the agreed terms of payment. Prices are always net, i.e. excluding turnover, sales, use, withholding or other taxes. Payment is the responsibility of the customer.

Yaveon is entitled to increase the fees appropriately at the end of the term. An increase will be announced with a notice period of at least 30 calendar days. The customer can object to the increase within 14 days - in this case the contract ends at the end of the current term. If the customer does not object, this shall be deemed as consent. Yaveon will point out this legal consequence in the announcement.

10 | Telemetry data in Business Central

The user agrees that Yaveon collects telemetry data from Business Central to improve its apps and for license verification.

This data is stored in Microsoft Azure Application Insights and is largely anonymized. It does not contain any personal data and may include the following tenant-specific information

  • Tenant ID
  • Environment data
  • Client name
  • Company information
  • Number of licensed users
  • Installed Yaveon apps and technical app data

A complete list of the data collected can be found at: https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/telemetry-overview

11 | Other provisions, severability clause

The user may not use the software if he is on the SDN list of the US Department of the Treasury or on the Denied Persons List or Entity List of the US Department of Commerce.
§ Section 377 HGB applies.

Should any provision of this EULA be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a legally permissible provision that is as economically equivalent as possible. The same applies to contractual loopholes.

12 | Applicable law, place of jurisdiction

German law shall apply exclusively. The UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.
The exclusive place of jurisdiction is Würzburg.

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